Shipping & Handling
We have long business relationship with the shipping company. Their rich experience to ship your products will make the goods exported 100% go through the customs and complete your exported procedures. All the goods status can be track online. If you have any problem with tracking your goods, please contact us and we will help you at the first time.
1. Your order is usually shipped out within 12-48 hours after your payment is received. We will deliver your order by An Post - Worldwide Express Mail Service (Online Tracking). And it normally will arrive within 3~5 working days.
2. The tracking No. of your Parcel will be sent to you after your order is despatched. You may use the tracking number to check the status of your order online.
3. Shipping fee is $10 per order (will be converted to other currency based on your choice). We offer fixed shipping fee for every single order which will be auto-added in the grand total when you send payment, no matter how many items are purchased.
4. We cannot deliver your order to a P.O. Box address, so be sure to give us a street address.
After your parcel is dispatched, you will receive a shipping confirmation email including your order’s tracking number. Please track your package using your tracking number on the following sites:
United Kingdom - http://www.parcelforce.com/portal/pw/track?catId=7500082
United States - http://www.usps.com/shipping/trackandconfirm.htm
Canada - https://obc.canadapost.ca/emo/basicPin.do?language=en
Australia - http://ice.auspost.com.au
Germany - http://www.gdsk.de/eng/index.html
Ireland - http://track.anpost.ie/track/tracklist.html
Singapore - http://www.speedpost.com.sg/TrackAndTrace.asp
Switzerland - http://www.poste.ch/en/post-startseite.htm
New Zealand - http://www.nzpost.co.nz/Cultures/en-NZ/OnlineTools/TrackAndTrace/
Thailand - http://track.thailandpost.co.th/trackinternet/Default.aspx?lang=en
Denmark - http://www.postdanmark.dk/contentfull.dk?lang=en
Norway - http://www.posten.no/en/
The shipping method for your parcel will be listed in your account and in your shipment confirmation e-mail.
We are currently not able to deliver to P.O. Boxes or military bases.
To give you a more straightforward service, the prices you pay includes any duties or taxes applicable to the USA, Canada, UK and the remainder of the European Union, which we will settle on your behalf. If duty rates change, we reserve the right to charge extra or not to supply. If we have already accepted your order you have the right to cancel. Also, please note that it may not be possible for us to deliver to some countries. If an order is received with a delivery address outside the territories stated, you will be contacted by our customer service centre.